The Norwegian Substitution Study for Electronic Communication

In this study, we map substitution patterns between services for electronic communication over sectors in case of network service outage. Furthermore, we map each sector’s dependence of own and others usage of electronic communication. Our study builds on a comprehensive information collection, inter alia involving a web survey to all Norwegian firm branches. We find that fixed broadband constitutes the most important service for electronic communication, both in case of personal and non-personal communication. For both communication goods, we find that mobile broadband is the most important service for substitution during service outages in electronic communication. Our information collection also reveal that firms and households hold high growth expectations across sectors of the economy in the coming years.