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Measuring the patronage impact of soft quality improvements in urban public transport

Authors: Nils Fearnley, Jørgen Aarhaug, Stefan Flügel, Jonas Eliasson, Anne Madslien
Report nr: 1408/2015
ISBN (digital version): 978-82-480-1627-4
Language: Norwegian
Attachments Summary
Hele rapporten
Sammendrag

It is not easy to measure the demand effect of soft quality improvements. This report documents and assesses the many methods and approaches that are in use for the estimation of such demand effects. This forms the basis for recommendations as to choice of method in future studies. Next, the report looks at the possibility of introducing soft quality factors in the national and regional transport models and concludes that, for the time being, it is not recommendable.

      

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