BYTRANS: Changes in the metro system – adaptations, effects, and consequences

The report presents results from investigations of how public transport passengers adapted to changes in the public transport system, and what effects and consequences they experienced. This was investigated in three cases: Closure of Østensjøbanen metro line for rehabilitation and reopening of it with a higher station standard and frequency; opening of the new Løren metro station; and closure of bus line 57. We found that the majority of public transport passengers continued to travel by public transport after the changes. Eight percent of the passengers at the new Løren metro station used a car on similar journeys before. Many changed their trip-timing. Longer or shorter travel time was the effect most reported that they experienced, but also changes in frequencies, changes between modes and walking distance to the stop. We found that changes in the public transport system can significantly affect commute satisfaction.