|Authors:||Eva-Gurine Skartland, Kåre H. Skollerud|
|ISBN (digital version):||978-82-480-1787-5|
Predictability is important for people with disabilities because it gives them the opportunity to adjust to, and overcome the problems they meet. The light rail in Bergen is a predictable system because it has few lines, high frequency and universally designed stations. The buses in Bergen are available to people with disabilities, but the system itself is flexible. Bus stop and road quality varies, and there is a higher risk for failure when it comes to service and communication between passenger and driver. Because of this people with disabilities are more likely to meet challenges while traveling by bus, than they would traveling by light rail.