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The importance of travel information for use of public transport The effect of the services of Trafikanten

Authors: Unni B Lodden, Inge Brechan
Report nr: 684/2003
ISBN: 82-480-0386-8
Language: Norwegian
Attachments Summary
Hele rapporten
Sammendrag

The Institute of Transport Economics has evaluated the travel information services of Trafikanten in a study of the impact of information on transport mode choice. Based on this study we calculated the financial value generated by the information services. A survey among the population in Oslo and Akershus shows that 16-17 percent of customer-initiated contacts generate public transportation journeys that would not take place without the information services provided by Trafikanten. At more than 5 million contacts served annually these services generate at least 800,000 journeys. Including repeated journeys the total adds up to more than 6 million single legg journeys on public transport per year. The fiancial value of these journeys is estimated to between 40 and 300 million NOK pr. year depending on limitations on repeated journeys.

      

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