|ISBN (digital version):||82-480-0509-7|
TØI has evaluated the effect of the information measures in 11 packages of measures for public transport. Better information leads to passengers travelling more, while poorer information leads to a drop in the number of passengers. The traditional channels of information, posters at bus stops, timetables and information sent by post, are still the most important. However, friends are also important sources of information. One in five people have become aware of changes in public transport services through their friends. Young people use posters at bus stops more than others, while newspaper advertisements and reports in local papers primarily reach those above the age of 25. Men are aware of reports in the papers, while women read the information which is sent by post. In Kristiansund and Tromsø, real time information has been introduced. Passengers feel that real time information is useful, makes it easier to travel by public transport and should be available at all bus stops.