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On this ship it’s «we», not «us and them»

Authors: Morten Stenstadvold
Report nr: 1047/1996
Language: Norwegian

Helgeland Trafikkselskap has delegated administrative tasks to individual ferries and high-speed passenger craft. The aim has been to increase crew motivation and cooperation, leading to a better work environment. Aspects of the project not covered by the project are operating safety and economy. The crew’s opinion is that the project has had a positive effect on the work environment. Passengers on HTS’ craft has not noticed the project to any large degree, but express satisfaction with the product offered by HTS.


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