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Analysis and Assessment of the Level of Protection of Passenger Rights in the EU Maritime Transport Sector

Authors: Knut Sandberg Eriksen
Report nr: 8537/2016
Language: English

In its communication of 16 February 2005 on strengthening passenger rights in the European Union coinciding with the presentation of two new air transport proposals, the Commission announced its intention to reflect on the advisability of extending the level of protection enjoyed in Air Transport Sector to the users of other means of transport, in particular maritime transport, with a specific component devoted to the protection of passengers with reduced mobility (PRM) , in line with the principles extolled in the “White Paper” on Transport policy. To that extent, the European Commission (EC) commissioned to (PT), in cooperation with the partners Systema (EL), Mettle (FR) and TI (NO), the study “Analysis and Assessment of the level of protection of passenger rights in the EU maritime transport sector”, addressing the situation concerning the rights of passengers at sea in the European Union and the connected countries Norway and the United States, In parallel, a public consultation on the same theme was undertaken by the EC, with the overall goal to launch a debate with interested parties on the need to guarantee the same rights in the maritime transport sector at EU level. This Final Report of the study summarises the work undertaken from October 2005 to September 2006 and presents its global results and conclusions, based on data collected referring mostly to the year 2004. This report is organised along six main chapters that constitute the core part of the study, which is complemented by a set of annexes presenting detailed results per Member State. The contents of these chapters are summarised below:  The introductory chapter provides an overview of the key issues underlying the passenger rights in the maritime transport sector;  This is followed by the presentation of the project objectives and methodological approach followed;  The third chapter is dedicated to the overview of the current situation in what concerns the “de facto” and “de j


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